INFORMATION + APPLICATION PROCESS
Seeking a dynamic and organized coordinator. This is a great position to gain experience and grow with! This position does have expected days in the office each week in Aurora, CO. Please provide a cover letter, resume, and at least three references in a combined document for your application. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your expertise in the required elements, including your experience and achievements. The anticipated application close date is October 3, 2025. All Applications can be sent to careers@visitaurora.com.
PURPOSE OF POSITION
The Sales and Services Coordinator position is responsible for effective and consistent support of sales, services, and office activities, processes, group projects and initiatives, documenting activities in the Visit Aurora CRM, processing meetings and other opportunities, maintaining an awareness of Aurora as a destination, and cultivating relationships and engagement with Visit Aurora clients and stakeholders in accordance with the objectives set forth in the Visit Aurora sales and services plan of work.
COMPENSATION + BENEFITS + WORK ENVIRONMENT
- $21.00-$24.00/hour or approximately $43,680.00-$49,920.00 annually
- Medical, Dental, Vision, Life, and Disability insurance
- FSA + HSA options
- Vacation and sick PTO + 10 paid federal holidays
- Paid parental leave
- 401(k) with employer match
- Wellness program (up to $100 monthly reimbursement)
- Cell phone stipend
- Relaxed atmosphere
- Flexible work environment with a hybrid option
- Modern office setting
- Business casual dress code
NATURE AND SCOPE OF POSITION
The Sales and Services Coordinator is responsible for contributing to the mission and vision of Visit Aurora, and for marketing and selling Aurora as a conference and meeting destination. The functions for which this position is responsible include:
- Supporting Office Activities, Sales & Services Projects, Initiatives, and Processes
- CRM Utilization
- Tradeshow and Event Coordination
- Economic Impact
- Destination Awareness
- Stakeholder Engagement
SKILLS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
- Excellent written and verbal communication skills, including digital and phone
- Ability to identify and cultivate productive and lasting relationships with clients, members, stakeholders, etc.
- Proficiency utilizing a cloud-based CRM
- Proficiency in Microsoft Office products
ESSENTIAL FUNCTIONS
- Provide general office reception through greeting guests, answering questions, conference room scheduling, sorting and distributing mail, answering the telephone, and other office admin tasks as assigned
- Follow consistent and productive sales processes
- Assist with assigned collection and/or directed creation of proposals and bid presentations
- Implement policies, procedures, and protocols to effectively transfer meeting, convention, and event business from Sales to Services once booked definite
- Attend appropriate meetings and events to provide destination services (pre-con/tie down meetings, site visits, etc.)
- Ensure a positive experience for planners and attendees
- Support assigned group projects, including CRM management, research, site experiences, FAM experiences, trade shows, etc.
- Assist with Visit Aurora’s amenities program, including inventory tracking and fulfillment
- Assist with Service Offerings to clients: Welcome Bags and Visit Aurora Information Desk
- Manage Visit Aurora’s guide distribution and collateral to partner hotels and other locations through Aurora and the metro area
- CRM utilization, efficiently support sales processes to create and maintain account, contact, lead, and distribution lists
- Trade Show and event coordination, securing booth space, and working with vendors for upcoming shows.
- Cultivate productive relationships with existing and potential clients through frequent and consistent communication and engagement
PURPOSE OF VISIT AURORA INC.
Visit Aurora is a 501(c)(6) Destination Marketing Organization (DMO) that creates, plans and implements sales, marketing, and public relations programs that attract conventions, trade shows, media and leisure travelers into Aurora, Colorado, thereby ensuring the area of certain economic benefits.
